Course Detail

Field technician- Networking & Storage

Course Information

  • Levels:

    Beginner

  • Start on:

    06 - 02 - 2016

  • Lecture:

    10 Sessions

  • Duration:

    3 Months

  • Class Size:

    30 Persons

  • Time:

    07pm - 09pm

  • Location:

    Chinhat Center
Field Technician: Also called ‘Service Technician’, the Field Technician provides after sale support services to customers, typically, at their premises. - Installing and configuring the networking, servers and storage systems, and attending to field calls from client and complaints for system trouble shooting and repairs

Brief Job Description

The individual at work is responsible for attending to customer complaints, installing newly purchased products, troubleshooting system problems and, configuring hardware equipment such as servers, storage and other related networking devices.

Eligibility

The job requires the individual to have: ability to build interpersonal relationships, customer centric approach and critical thinking. The individual must be willing to travel to client premises in order to attend to calls at different locations.

What You Learn

Installing and configuring the networking, servers and storage systems, and attending to field calls from client and complaints for system trouble shooting and repairs